Shine On has a fantastic Customer Service team, but we would love for you to be able to find the answer to your question before contacting us. Please look through these FAQ categories. If you cant find the answer then look at the three ways you can contact us below and choose the most suitable


THREE WAYS TO CONTACT US


Emails are the best method of communication where we will need to do a bit of research on your order and come back with an answer or solution. Although you might not get an immediate answer, your email will get dedicated attention and our goal is to come back to everyone within 2 business days. Emails are usually answered by Annabel or Stephanie. Inside Live Chat



Livechat is available Monday, Wednesday and Friday 9-2.30 PM. Its great for asking questions about items including sizing, suggestions and get general advice. Our ladies are knowledgeable and can usually help you. Although you can ask questions about orders, the ladies are not always able to give immediate answers. Live Chats are usually answered by Jen




MEET THE CUSTOMER SERVICE TEAM